Terms of Service

These Terms of Service govern access to and use of MarginCue by restaurant operators, groups, and other business customers. By accessing or using MarginCue, you confirm that you are acting on behalf of a business and have authority to bind that business to these terms.

If you do not agree to these terms, do not use the service. MarginCue is offered for commercial use only and is not intended for personal, household, or consumer use.

MarginCue provides software and related services to help restaurants understand pricing, revenue impact, and operational performance. Features may evolve over time, and some functionality may depend on third-party systems such as payment providers, reservation systems, email vendors, or POS integrations.

You are responsible for ensuring that the information you submit to MarginCue is accurate and that your internal workflows, pricing decisions, and customer communications comply with applicable law.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify MarginCue if you suspect unauthorized access.

You may not misuse the service, including by interfering with platform security, attempting to access other tenants' data, reverse engineering protected parts of the service except where prohibited by law, or using the service to violate contracts, privacy rights, or applicable regulations.

Paid subscriptions, trial periods, and billing terms are described on the applicable pricing and checkout pages or in your order form. Unless otherwise stated, subscriptions renew automatically at the end of the current billing period until canceled.

You authorize MarginCue and its payment processors to charge the fees, taxes, and any applicable overages associated with your selected plan. Fees already paid are non-refundable except where required by law or expressly stated otherwise.

As between the parties, you retain ownership of the business data, operational data, and other content you submit to MarginCue. You grant MarginCue the limited rights necessary to host, process, transmit, and display that data to operate, secure, support, and improve the service for your account.

You are responsible for obtaining any notices, consents, and permissions needed to provide data to MarginCue and to instruct MarginCue to process that data on your behalf.

Each party may receive non-public information from the other party that should reasonably be understood as confidential. The receiving party will protect that information using reasonable care and use it only as needed to perform under these terms or as otherwise permitted by law.

If you choose to provide feedback, product suggestions, or improvement ideas, MarginCue may use that feedback without restriction or compensation, provided it does not disclose your confidential information.

You may stop using the service or cancel your subscription according to the billing terms that apply to your plan. MarginCue may suspend or terminate access if you materially breach these terms, create security or legal risk, fail to pay amounts due, or use the service in a way that could harm the platform or other customers.

Upon termination, your right to access the service ends, but provisions that by their nature should survive termination will remain in effect, including payment obligations accrued before termination, confidentiality obligations, warranty disclaimers, liability limits, and dispute provisions.

MarginCue is provided on an as-is and as-available basis. To the maximum extent permitted by law, MarginCue disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

MarginCue does not guarantee uninterrupted availability, error-free operation, or that any recommendation, forecast, or revenue outcome will be achieved. You remain responsible for your business decisions and for reviewing outputs before acting on them.

To the maximum extent permitted by law, MarginCue and its affiliates, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunities arising from or related to the service.

To the maximum extent permitted by law, the aggregate liability of MarginCue for all claims arising out of or relating to the service or these terms will not exceed the amounts paid by you to MarginCue for the service during the twelve months preceding the event giving rise to the claim.

These terms are governed by the laws of the jurisdiction specified in your order form or, if none is specified, the laws of England and Wales, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located there, unless applicable law requires otherwise.

Questions about these terms can be sent to legal@margincue.com.